IntraTeam DEX benchmark – intranet, collaboration and ESN

With the IntraTeam DEX Benchmark, you can measure to which extent you are exploiting the potential related to the Digital Employee Experience (DEX). The content of this benchmark is limited to the intranet, digital collaboration, and ESN (Enterprise Social Network).

You receive an overall score which is distributed on 22-23 categories and compared with the average and the best in each category.

With at least four other organisations in your industry or similar, your score can be compared to the best in each category in your industry. See the list of participating industries and organizations below.

We offer qualified sparring based on the benchmark results through our partners or in an online meeting. It can e.g., take the form of a follow-up expert assessment.

The graph shows your score compared with the average and the best in your industry.

IntraTeam DEX Benchmark

About the benchmark

IntraTeam have surveyed intranets since 2000 and benchmarked intranets in a wide selection of private and public organizations since 2005.

You can use this research to:

  • Make a baseline for your work
  • Validate your approach
  • Prioritize your resources
  • Inform conversations with stakeholders
  • Educate staff
  • Assess the maturity of your program
  • Identify gaps & opportunities in your program
  • Build a roadmap
  • Justify budget requests
  • Get to know your intranet/digital workplace if you’re new to it

The often untapped potential revealed by the benchmark may come as a surprise to the management.

You can also use our benchmark before an upgrade in order to prove the benefits achieved afterwards.

Some organisations benchmark the digital employee experience on a regular basis to continuously improve the intranet, digital collaboration, and ESN.

We only share your results and individual answers with you. 

Our model has been used since 2005 to find the winner of the IntraTeamPrize in Denmark. The more than 200 participating organisations count:

Saint Gobain, Irish Defence Forces, Falck, VELUX Group, Arla Foods, Jyske Bank, Danske Bank, Boehringer Ingelheim, University of Copenhagen, Nordea Bank AB, UNICEF PFP, ProSiebenSat.1, Vestas Wind Systems A/S, Tetra Pak, GEA Group, Wacker Chemie AG, Nets, Virgin Trains (West Coast), Grundfos, Nykredit, Silkeborg Kommune, Red Barnet, Haldor Topsøe, Swisscom AG, SE a.m.b.a., PANDORA A/S, BESTSELLER A/S, Bank Gospodarstwa Krajowego, Scottish Government, GSK, Volvo Group, Sarpsborg kommune, City of Malmö…

We recommend that the whole DEX team for the intranet, digital collaboration and ESN get together and answer the benchmark. This process aligns the team’s definitions and thinking about DEX.

But one person can also do it alone. It takes 45-60 minutes to fill in the questionnaire if you know your digital workplace well.

Your results will only be shared if agreed with you

Industry DEX benchmark

We can offer an industry-specific benchmark for the following areas:

Energy (5), Consulting (6), Education (5), Financial sector (16), Insurance (9), and IT (9), Engineering (11), Healthcare (8), Manufacturing companies (23), Municipalities (31), Nonprofit (7), Pharmaceuticals (5), Public organizations, other (16), and Retail (8).

In the future, we expect to include:

Biotech (2), Construction (3), Logistics (2), Trading (3), Public transport (4).

Your organisation can be benchmarked against international organizations (91), organizations with more than 5,000 employees or other preferences that meet your needs.

Feedback

You can choose between four models, which can be adapted to your needs:

Free

Having filled in the IntraTeam DEX Benchmark, you will get an overall score and a comparison with the best in each category for free.

Bronze

With five participants in your industry, you can get:

  • A comparison with the best in each category in your industry

Price: EUR 490

Silver

You receive detailed feedback in a PowerPoint presentation with recommendations for functions, content items and maintenance actions.

Silver is exclusively based on your responses.

Price: EUR 1,790

For an additional EUR 1,000, we can offer you an online presentation.

Gold

We evaluate your DEX by validating your answers in a physical or online session. This takes half a day.

You receive feedback through a PowerPoint presentation and a physical or online presentation for your stakeholders e.g., the management, the DEX team, and the editors.

Price: EUR 3,990 + travel and expenses.

Partners and further information

Austria

Volker Grünauer, Advatera GmbH, vg@advatera.com
Phone +43 6232 36755

Belgium and Luxembourg

Guy Van Leemput, ValueIntranetinfo@valueintranet.be 
Phone +32 (0)478 40 29 82

Denmark and the rest of the World

Anette Wittenberg, AW@IntraTeam.dk, Mobile +45 2835 1655
Kurt Kragh Sørensen, Kurt@IntraTeam.dk, Mobile +45 4018 1655

Finland

Hanna Korhonen, Clair Helsinki Oy, hanna.korhonen@clairhelsinki.fi
Phone +358 (0) 050 56 32 508

Italy

Massimiliano Omodei, ThinSoft, info@thinsoft.it
Phone +39 (0) 306840293

Norway

Morten Myrstad, The New Companymorten.myrstad@thenewcompany.no
Phone +47 90 69 69 79

Poland

Maja Biernacka, beeDifferent, office@beedifferent.pl
Phone +48 602 240 393

Russia, Ukraine, Kazakhstan, and Belarus

Elena Bogdanova, RiveltyE.Bogdanova@Rivelty.ru
Phone Тел.: +7 495 215-19-29, доб.: 117

Singapore

Maish Nichani, PebbleRoad, maish@pebbleroad.com
Phone +65 (6736) 2180

Sweden

Fredrik Wackå, Webbrådgivaren Sverige ABfredrik@wpr.se
Phone +46 (0) 40-13 42 00 or +46 (0) 709-61 95 95

UK

Marc Wright, simply-communicatemarc.wright@simply-communicate.com
Phone +44 (0)7979 803 029 or +44 (0)203 664 6720

 

Do you want to become a partner? Contact Kurt@IntraTeam.dk 

Testimonials

We used IntraTeam’s benchmark with several hundred questions as our “baseline”, when we upgraded our existing intranet. Each and every question is extremely relevant. Our score was significantly lower than comparable companies – it made a strong impression on top management. Good starting point.
Recently we conducted a follow-up IntraTeam benchmark, which shows that we have made a quantum leap forward since the baseline measurement with the establishment of the entire digital workplace (Office365, SharePoint Cloud, Skype for Business, OneDrive, Yammer). We will use this benchmark as a ‘lever’ in the coming phases of development with a new business case and budget negotiations with management to further consolidate PANDORA Global Digital Workspace as a business-supporting digital platform.

Morten Dal
Global Intranet Manager, PANDORA A/S

We found it to be a very useful exercise and made us think about what we should be planning with our digital workplace.

Peter Berry
Christian Aid, Internal Communications Advisor, Corporate Services Department

The IntraTeam Self Assessment Benchmark has a lot of very valuable and detailed questions. The assessment result gives you an insight into how your organization exploits the potential of a Digital Workplace.

Thomas Maeder
Senior Digital Experience Manager, Swisscom

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