Theme meeting: How 4 webmasters can support 5000 editors and still do other stuff
With a very high degree of decentralized publishing Nordea’s Intranet team need ways to support the + 5.000 editors, who have intranet publishing as a side job. The majority have little knowledge, interest and experience in publishing, while others are very experienced and fiddle with HTML (which they shouldn’t).
Hear about how the Intranet team continuously works with online instructions, automated processes, etc., to support the editors and develop the intranet, keeping up with all the requirements that come with being a bank.
Key takeaways:
- Make it easy – and stay consistent and persistent!
- Provide extensive and updated instructions and online training – and always refer to them
- Set expectations
Session by Jill Sandström and Michael Rosager, working in the team “Intra & Nordea.com” responsible for the intranet in Nordea.
With a total of 54 years of experience, Michael and Jill have worked with Nordea Intranet since day 1 (starting in 1997). We have vast knowledge and experience about user behaviour, analytics, intranet personalisation and targeting, search, stakeholder management, and internal communication.
We also like good food and fast cars.
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As a non-member, you can join our interactive online theme meetings for Eur 38. NOTE: Consultants and system vendors do not have access.
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