Masterclass with Susan Hanley 2026

Susan Hanley
  • 29/04/2026
  • 09:00 - 16:00 CEST
  • Copenhagen
Copilot-Ready, Human-Curated: Building your intranet based on Microsoft 365 “Out of the Box”
Discover how to design an intranet that leverages Microsoft 365’s built‑in capabilities, SharePoint, Viva Engage, and Copilot, while adding thoughtful enhancements where they matter most. This session explores practical strategies for creating a foundation that supports AI‑powered experiences, drives internal communications, and delivers measurable engagement. Learn what works out of the box, where customisation adds value, and how to keep governance and branding aligned for long‑term success.
You will take away practical ideas for:
  • A Copilot‑ready foundation: information architecture, metadata, and governance guardrails that improve answers, reduce risk, and sustain your intranet.
  • Designing for the flow of work with Viva Connections to bring your intranet into Teams (including mobile), plus personalisation patterns.
  • Where out‑of‑the‑box ends, and light customisation begins – decision criteria that balance brand, usability, and support.
  • Communications options: understanding your internal communications options and exploring practical examples from different organisations.
About Susan Hanley

Business analyst/information architect specialising in the design of intranet, collaboration, and knowledge management solutions based on SharePoint and the Microsoft 365 platform. Recognised thought leader in knowledge management and intranet strategy, information architecture, user adoption, governance and business value metrics. Passionate about using technology to create usable, useful, and measurable business solutions.

She is a Microsoft Office Apps and Services MVP and the co-author of three popular SharePoint books focused on business challenges.

Price and registration

You can register by sending an email to info@IntraTeam.dk or via the registration button at the top of the page.

Before 28 February Before 4 April After 4 April
Conferenceday* 398 EUR 468 EUR 538 EUR
Masterclass 398 EUR 468 EUR 538 EUR
Both days 668 EUR 818 EUR 948 EUR
Goldmember Masterclass (incl. conference) 268 EUR 298 EUR 348 EUR

Prices are in EURO and without VAT.

Registration is binding 14 days before the event. If you cancel within 14 days before the event, 10% of the price will be paid for administration. We reserve the right to make changes to the program for the event.

*Paying members of IntraTeam have access for free (gold) or a 25% discount (silver), depending on the membership. Read more about the memberships.

Contact us on info@IntraTeam.dk, if you have any questions.

Comments for your registration, please sent a mail for info@IntraTeam.dk