Welcome presentation by Kurt Kragh Sørensen, owner of IntraTeam. 

In a world saturated with AI-generated noise and diminishing trust in social platforms, the modern intranet must refocus on delivering curated, high-value content that users need—nothing more, nothing less.

This talk explores how editorial oversight, defined content standards, and frictionless delivery can transform the intranet into a trusted, authoritative resource.

Focusing on one case study – a highly user-centric intranet developed using a content design methodology – we’ll discuss the role of purposeful communities, and the critical shift away from distracting content toward impactful, accessible information.

Key takeaways:

• Understanding employees’ content needs is critical to intranet success
• How content design principles apply to an intranet
• How to build content at pace (and quality) as part of an intranet launch

Session by Jonathan Phillips, Digital Workplace consultant, Lithos Partners and Phi Tân Cao, Vice President Internal Communications, SEFE

Join us for an insightful session where we will introduce Carlsberg’s innovative onboarding assistant, CarlsAssist. This session will highlight how CarlsAssist leverages digital capabilities to streamline the pre- and onboarding process, ensuring a seamless and efficient DEX for new employees. 

We will explore the practical implementation of CarlsAssist, its benefits for new joiners and hiring managers, and the future enhancements planned for this tool.

Key takeaways:

• DEX vision and strategy: Learn how Carlsberg defines and drives a global DEX strategy across the full employee lifecycle.
• Pro-active and seamless IT onboarding: Explore how automation and the “ship-to-home” model create a smooth, scalable and future-ready IT onboarding experience.
• Personalised user experience: Learn how the onboarding experience is personalised to each user type and how future enhancements will cover the onboarding with a 360 perspective.
• M365 toolbox: Explore how Power Apps and Power Automate can help you build an automated process alognside integrations to HR and IT systems.
• Cross-functional collaboration: Get a glimpse of how IT, HR, and Communications align under a shared DEX vision to deliver impact.

Session by Eva Andreakou, Employee Experience Owner, Carlsberg Group

Meet and discuss various topics with other participants at our round table sessions.

Discover how internal ambassadors can become powerful drivers of change by building followership and helping them embed key strategic messages across your organisation. 

What you’ll gain from this session:

• Smart ways to use multiple communication channels for maximum reach
  
• Insight into the synergy between channels, audiences, and content
  
• Practical tools to bring strategic initiatives to life across the organisation
  
• Approaches for rolling out cultural change led by top management
  
• Tips to keep employees informed and inspired through digital platforms 

Session by Helle Helgren,  Internal Change & Communication Partner, The Novo Nordisk Foundation

The new welcome page at Endress+Hauser is designed to be more than just a homepage—it’s a personalized, mobile-ready gateway to the Digital Workplace.  

Built for over 17,000 users, it adapts to roles, locations, and devices, including frontline workers. We’ll explore how user feedback, smart quick links, and entity-based news shaped the experience.  

The session covers design strategy, platform integration, and lessons learned from testing and rollout.  

Join me to discover how we made the homepage feel more like home.  

Key takeaways:

• Simplified Content Experience – Discover how reducing content areas and streamlining layout improves clarity and usability for all employees.
• Smart Personalization – Learn how active and passive personalization balances global, local, and project news while minimizing information overload.
• Quick Links with Purpose – See how smart quick links dynamically surface tasks and notifications, making navigation more intuitive and action-oriented.
• Mobile-First & On-the-Go – Explore the new DWP Teams app with a unified news feed and push notifications, ensuring seamless access for frontline and mobile users.
• Engaging Media Formats – Understand how the integration of a new video platform enhances communication and boosts engagement across the organization.

Session by Steven Probst, Senior Technology Consultant, Endress+Hauser

Discover how we created a scalable, employee-centric SharePoint intranet using in-house talent, smart automations, and a strong governance model—delivering a high-impact digital workplace experience without high costs.

Key takeaways:

• Our intranet is the digital front door to work – It connects employees to IT tools, HR services, and everyday essentials—all in one place—making it easier to navigate the digital workplace.
• Governance keeps our content sharp and reliable – Automated approval flows and alignment with comms and training experts ensure content quality and consistency across the platform.
• We use data, not guesswork – Automated daily and monthly analytics help editors track performance and make smarter content decisions—without the manual overhead.
• Content stays fresh thanks to lifecycle automation – Every six months, outdated content is flagged, and editors are notified—ensuring relevance and trust in the information we share.
• All of this is built and run in-house – From custom features to automation scripts, our small development team helps us deliver a tailored, cost-effective solution with continuous improvements based on employee feedback.

Session by Altay Yazici, Senior Digital Channels Manager, Philips

Emma will share the digital experience journey at Ericsson, including  

• an overview of where they started and their team,  
• the role of the digital experience,  
• their 700 strong ambassador network, 
• other key communication channels,  
• their annual research and survey,  
• how it drives priorities and 
• how they are evolving their insights.

Key takeaways:

• Digital Experience Journey
• User Dialog and Research
• Digital Experience Measures

Session by Emma Ruuth, Digital Experience Manager, Ericsson